Help & Support
Find answers to common questions or reach out to our support team
Frequently Asked Questions
How do I buy WiFi codes?+
Select a WiFi provider from our home page, choose a plan, enter your phone number, and pay via Wave, QMoney, or Africell Money. You'll receive the code instantly via SMS.
Can I use the codes offline?+
Yes! Your purchased WiFi codes are saved to "My Vouchers" even when offline. You can always access them later.
What if my code doesn't work?+
Contact our support team via WhatsApp for immediate assistance. We're available 24/7 to help with technical issues.
Are my transactions secure?+
All payments are processed through ModemPay, a trusted payment gateway with industry-standard encryption.
How long is a WiFi code valid?+
Validity depends on the plan you choose. Check the plan details for specific duration before purchasing.
Can I refund a code?+
Refund requests must be made within 24 hours of purchase. Contact support via WhatsApp with your receipt.
Still need help?
Our support team is dedicated to helping you get WiFi quickly and securely. Don't hesitate to reach out.
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